Privacy Policy
Effective Date: May 2025
At Helian Agency, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect certain types of information to provide and improve our services:
Personal Information: Such as your name, email, phone number, billing address, and payment details when you register, sign up, or make a purchase.
Technical Data: This includes information automatically collected about your device and usage — such as IP address, browser type, time spent on pages, and referring URLs.
Cookies & Tracking Technologies: We use cookies to understand how you use our site and to deliver a smoother browsing experience. You can adjust cookie preferences in your browser settings.
2. How We Use Your Information
The information we collect may be used to:
Deliver and manage your access to our programs or services.
Communicate important updates or respond to your inquiries.
Process transactions and send invoices or receipts.
Analyze website traffic and improve the performance of our site and services.
Meet legal or regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it under specific circumstances:
With Service Providers: We may engage third parties to assist with tasks like payment processing, email communication, and analytics - only to the extent necessary.
For Legal Reasons: Your information may be disclosed if required by law or to protect our rights, users, or the safety of others.
4. Data Security
We implement industry-standard safeguards to protect your personal data against unauthorized access, disclosure, or misuse. However, no online system is 100% secure, so we encourage you to use caution when sharing personal information.
5. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
Request access to the personal data we hold about you.
Ask for corrections or deletion of your information.
Object to or restrict our processing of your data.
Withdraw consent at any time, where consent was given.
To exercise your rights, please email us at: support@helianagency.com
6. International Data Transfers
If you access our services from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in countries where data protection laws may differ from those in your jurisdiction. We take appropriate steps to ensure your data is treated securely and in accordance with this privacy policy, including contractual safeguards where required by applicable laws.
7. Third-Party Websites
Our site may include links to external websites. We are not responsible for their content or privacy practices. Please review their policies separately.
8. Automated Decision-Making and AI Profiling
As part of our services, we use automated systems and AI tools to personalize user experiences, streamline lead generation, and communicate with website visitors. These systems help improve the efficiency and effectiveness of our campaigns. However, they do not involve decision-making that produces legal effects or similarly significant outcomes for individuals.
9. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted here with a revised "Effective Date." We recommend checking this page regularly.
10. Contact Us
If you have questions or concerns about how your personal data is handled, please reach out to us at: support@helianagency.com